Coordinated Access


The Coordinated Access System will ensure that individuals and families at-risk of or experiencing homelessness will have an equitable and centralized process for timely access to appropriate resources, in a person-centered approach, that preserves choice and dignity.

Coordinated Access Committee

In 2012, MOHS-HSP invited Continuum of Care service providers to join a Coordinated Access Committee to plan for a City-wide assessment and referral process for service providers that serve homeless persons in Baltimore City. Over two years, this workgroup (in collaboration with other local workgroups as well as national partners) developed principles for a model for the City’s Coordinated Access System.
In May 2014, Baltimore City joined 25 Cities, a national initiative to accelerate the implementation of coordinated access and housing placement systems in the 25 cities with the largest percentage of homeless veterans. The 25 Cities Initiative is a collaboration of the VA, HUD, and USICH – and is part of the federal plan to help achieve the goals of ending veteran homelessness by 2015 and chronic homelessness by 2017. The on-the-ground work of each participant community is supported by three technical assistance groups: Community Solutions, Rapid Results Institute, and Atlas Research.
Baltimore’s Coordinated Access Committee worked closely with Community Solutions from July 2014 to August 2015 to implement a Coordinated Access system for permanent supportive housing programs using a web-based platform that incorporated a local assessment called the BDAT.  Beginning in August 2015, at the same time that permanent supportive housing resources were fully utilized and openings became extremely limited, the web-based system ceased to effectively function for matching purposes.
Beginning in September 2015, the committee is now in an “interim phase” where the priorities are to (1) implement and monitor a back-up matching process to ensure all housing openings continue to be matched with clients, and (2) design a comprehensive platform for Coordinated Access in the City’s federally-required Homeless Management Information System (HMIS) system, a database called ClientTrack.
The committee includes service providers, community stakeholders, and persons who experience or have experienced homelessness. Membership is open between each 100-day work phase. For information on the workgroup, contact Becky Savadkin at [email protected].

Coordinated Access Workgroup Members, Goals, and Outcomes

Coordinated Access Training Schedule

Click here to register as a Coordinated Access Navigator. Navigator Agencies must be funded to provide medical or behavioral health services. During the interim phase, navigators will receive information about system updates and housing vacancies.